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Problem with your laptop?

We're here to help

Laptop repair is not simple but there is no need to blind you with science to help you.

  • We repair all brands including SONY VAIO and APPLE
  • Average 5 day turnaround
  • Only brand new genuine parts used
  • Collection & return to any UK address included
  • Full warranty on all work

So...how does this work? 

WHAT DO I DO NEXT?

Speak to us Today

It doesn't matter where you are in the UK, we can still help you.  Why not call us to speak to an engineer before you book your repair?

Book a Repair

You can book your repair over the phone or online.

We understand that parting with your laptop and sending it to a company based elsewhere in the UK can be an unsettling experience.  We have given a great deal of thought to our system to ensure it is as easy, and environmentally friendly as possible.

Let us work our Magic

Our aim is to get your machine back to you in working order as quickly as possible. Our average turnaround time is five working days.

We aim to keep costs down by repairing rather than replacing parts. When replacement parts are needed, rest assured we will source brand-new, genuine parts. Directly from the manufacturer where applicable.

WHAT OUR CUSTOMERS THINK

Reviews from you

Jonathan R.

I just wanted to add to your many endorsements to say that the recent repair of my laptop was fast, seamless, easy and simple and was in every way a very high level first class experience

Aurimas B

Top class service!

Patrick

I received my Palm PDA today in perfect working order and wanted to thank you for your prompt and value for money service

Anthony & Linda

I would just like to say that I am very impressed with the excellent service I received whilst my laptop was in for repair. Many thanks for a job well done.

Helen

I was so impressed by the service I was given when you saved my laptop from the orange squash I'd thrown over it. From the collection and delivery to the reassurance & prompt repair at a reasonable price. I was truly delighted.

John

Perfect at everything. Service, value, and quality 🙂

Mike

Short note to thank you for repairing my laptop so quickly. I will tell John Lewis store and pass your details to my friends and St John Ambulance service

Johnathan

I would just like to take this opportunity to thank you for a speedy repair and would like to commend you on the quality of the repair....the laptop was returned to me in fantastic condition and I will definitely be recommending you to me friends at University

Our Repair Services

Providing premium services for individuals and businesses

We can offer you Jargon free, helpful advice and service. 

The Laptop Hut is built on the principle that you will receive a service that we would be happy to receive ourselves.  Whether you are local to us or anywhere in the UK, we can offer you the benefit of this policy.
Our repair services start from only £29.95 including collection / delivery, and all prices and quotation are fully inclusive of parts, labour and VAT.  There are NEVER any hidden charges.

If you would like to bring your computer to our workshop in Hove, please see the map below for details of our address and ways to find us.

If you would like to have your computer collected, please book a repair to see details of our collection system and arrange fast pickup from the address of your choice.
Whichever option you choose, please feel free to call or email us with any questions before your repair.  We are here to help you.

For 8 years, The Laptop Hut has provided repair services for businesses of all sizes.  We have repaired over 9,000 laptops for John Lewis Partnership customers, over 2,000 laptops for clients of insurance companies, such as Capital Bank, IGI, and more than 3,000 laptops for other business users.

They have all chosen us for the following reasons:

  • We commit to only use the highest quality brand new parts
  • We give honest impartial reports of fault / damage
  • We charge fairly, based on individual requirements
  • We offer full support before, during and after repair
  • All hardware repairs carry a minimum 90 day warranty
  • We take care of all logistics and liaise with the end users on your behalf
  • We treat all our clients as we would wish to be treated ourselves

If you have one faulty laptop, or 100 units per week to be repaired, we have experience in meeting your needs.

To book the collection of a laptop for repair, please fill in this form. Enquiries for higher volumes please contact repairs@thelaptophut.com.

The SONY VAIO range of laptops includes some of the most desirable and advanced units available today.  Buyers of VAIO products expect the best, and that includes service.  We are a fully approved SONY VAIO repair centre, able to access SONY’s parts and technical information.  We aim to be the best in the business for SONY laptop repair.

  • Average 5 day turnaround on repairs
  • All faults from broken screens to data recovery
  • Fully SONY VAIO authorised and trained engineers
  • Only brand new genuine SONY VAIO parts used
  • Collection & return to any UK address included
  • Warranty on all our work

 

If you are having a problem with your VAIO, we’re here to help.  Email, phone or request a callback to get free advise on the best solution to your problems.  We are here to help.

*Use of marks and references to “SONY” & “VAIO” are acknowledged as the property of SONY CORPORATION

We work with logistic partner DPD to offer a secure, insured, and waste free transit service.

On the agreed day of collection, you will receive an sms message indicating a 1 hour time slot for your collection.

The DPD driver will arrive with a purpose made transit case for your device, he will pack it for you and security seal it in front of you.

You will receive a receipt of transit and the repair process has started.

Usually within 48hours of the collection, you will receive news of our inspection and what work needs to be done.

There is no obligation to proceed with the quotation, and if you wish to receive the device back unrepaired the charge for transport / inspection is £29.95 inc vat.

If you wish to proceed, you will be given an estimated return date, based on parts availability.

The unit is returned with DPD, who will take away all packaging to be re-used.  On arrival you will receive a full report indicating what was done and a vat receipt for any costs incurred

You will wish all processes were this efficient

Frequently Asked Questions

Each unit is insured for £10,000 during transit and repair.

Although we cannot be held responsible for loss of data, we make every effort to protect it during the process.  In the event that the fault lies in the hard drive, we will always offer you the option of data recovery if available.

All our hardware repairs come with a 90 day warranty.  In the event that you have a problem, let us know and we will put it right at no further cost.

Due to our size and experience, we have access to a far wider selection of parts than your average repairer.  Our brand specialists also have a far more detailed view of common faults, and fixes.

We take our reputation very seriously, and all complaints will be dealt with by a director of the company.  In the first instance please contact us on the email address above.  You will receive a response within 1 working day.

In these cases, we suggest you stay calm, and remember to recommend us at every opportunity.
We would also love to hear about it.  We work hard to make things right, and the whole team at The Laptop Hut are always happy to hear that our work has paid off.

Contact The Laptop Hut

Contact us if you have any questions about our services
or need a bit of friendly advice.

Find US

Opening hours: Mon-Fri 9am-5pm

Buses: The following buses stop within 5 minutes walk of our workshop                 2B565959A, 5, 5A

Trains: We are about 10 minutes walk from Aldrington railway station

Parking: We have on site visitor parking for our clients

We are 5 minutes walk from PC World Hove

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Book a Repair

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